Privacy Policy

This Privacy Policy explains how JELKIM A.Ş., the owner of the Frenk's Aden brand (“we”, “us”, “our”), handles personal data collected through this website. We are committed to protecting your privacy and processing your data transparently and lawfully.

1. Data We Collect

When you contact us through the contact form on this website, we collect the information you provide: your name, e-mail address, phone number (if given), company name and the content of your message. We also collect standard technical data such as your IP address, browser type and pages visited, which is used to keep the website secure and functioning properly.

2. How We Use Your Data

We use the data you provide solely to respond to your inquiry, prepare quotations, manage existing business relationships and improve our products and services. We do not use your personal data for marketing purposes without your explicit consent, and we do not sell your data to anyone.

3. Cookies

This website may use strictly necessary cookies required for its technical operation, as well as analytics cookies that help us understand how visitors use the site. You can configure your browser to refuse cookies; however, some parts of the website may not function correctly as a result.

4. Sharing with Third Parties

We do not share your personal data with third parties except where it is necessary to fulfil your request (for example, logistics or customs partners handling your order), where we are legally obliged to do so, or with trusted service providers who process data on our behalf under strict confidentiality obligations.

5. Data Retention & Security

We retain personal data only for as long as necessary to fulfil the purposes described above or to comply with legal obligations. We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss or disclosure.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data, as well as the right to object to or restrict its processing. To exercise any of these rights, please contact us using the details below.

7. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, you can reach us at:

Last updated: September 2026. We may update this Privacy Policy from time to time; the current version is always available on this page.